Tele-Psychology

Tele-psychology, defined as "any therapy delivered by telecommunication tools or devices"
by the American Psychological Association (APA).

Telehealth is a collection of means or methods for enhancing health care, public health, and health education delivery and support using telecommunications technologies.

How to start a Tele-Health session?

1:Go to your Telehealth app or follow the link on the email you receive before the session and that will take you to the online waiting room.

2:Download the Telehealth app for your smart phone and use it at the time of appointment.

3: Call our office at 949-679-4000 about 30 min before the session.

What is Tele-psychology?

Is Tele-psychology private and secure?

The practice has been in place for over 20 years at the Department of Veterans Affairs and other government organizations that serve patients in rural areas. However, over the last decade, more psychologists have begun offering “Tele-practice” also often referred to as “Tele-psychology” or the newer term, “Tele-mental health” and the older, more generic “Telehealth”. The terms refer to providing psychological services remotely, via telephone or videoconferencing.

Tele-psychology is defined by Plans as a method of delivering behavioral health services using interactive telecommunications when the member and the behavioral health provider are not in the same physical location. Telecommunications MUST be the combination of audio and live, interactive video.

Under California law, "Tele-health" or "Tele-psychology" is the delivery of health care services using information and communication technologies to Consult, Diagnose, Treat, or Educate a patient while the patient is at an “originating site” and the health care provider is at a “distant site.”

Yes, but only when it is conducted using an encrypted platform that was designed for this purpose. Consumer apps like Facetime and Skype are not secure enough for video visits.

Is the quality of care the same as an in-person visit?

The quality of Tele-psychology as a method of healthcare delivery is confirmed by decades of research and demonstrations. Tele-psychology has been found to be a safe, cost-effective, and convenient way to provide healthcare services.

Is Tele-psychology technology difficult to use?

Tele-psychology software is designed to be as easy to use as any other familiar modern applications. Of course, this depends on the specific application, but in general, patients and providers with a basic familiarity with online apps should be able to quickly figure out how to use a Tele-psychology application.

Requirements

To have a successful call, you must have:

Mac/PC/Chromebook with camera, microphone, and speakers
Internet connection with at least 750kb/s download and upload speeds
Google Chrome or Mozilla Firefox (latest release versions)
Javascript must be enabled (this is enabled by default, and we'll give you a message in Doxy.me that you need to enable it)
Make sure TCP ports 80 and 443 are open (sometimes firewalls will block these ports, ask your IT team if you can't connect with someone if this is causing it)

For iOS and Android: